January 23, 2020
Ineffective Apologies
Apologies are an essential method of repairing relationships in the workplace. Admitting when we are wrong can be very difficult and sometimes create conflict.…
January 21, 2020
Theory of Public Relations
This paper suggests that introducing dialogue into public relations will improve organizational relationships with their publics. The main point of creating a…
January 19, 2020
The Tyranny of Metrics
This book is really about the dangers of obsessing on the relationship between measurement and improvement. The fixation stems from an old idea that ‚Äúwhat…
January 1, 2020
Annotation Library
For more reading and annotations, please peruse the Annotation Library.
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